Term and Conditions

1. User Obligations and Responsibilities

By using our website, you confirm that you:

• Are at least 18 years of age or the legal age of majority in your jurisdiction to purchase adult products.
• Will provide accurate and complete information during account creation, ordering, and returns.
• Will not use our products for any illegal or harmful activities.
• Are responsible for maintaining the confidentiality of your account and password.
• Acknowledge that certain products are for intimate use and must be handled with care for hygiene and safety.

Failure to comply may result in order cancellation or account termination.

2. Product and Service Description

Sofyee Store specializes in adult fantasy apparel and accessories, including but not limited to:

• Product Categories: Accessories, Ahegao, Anal, Anime, BDSM, Bear Girl, Bodystocking, Bondage Play, Bondage x Straps, Bunny Girl, Buttplug Tails, Cat Girl, Collar Choker, Cosplay, Cow Girl, Erotic Stockings, Fox Girl, Garter Stockings, Gears Set, Gothic, and more.
• Quality Assurance: All products are designed for adult use and are subject to quality checks. Due to the intimate nature of some items, hygiene is paramount.
• Non-Returnable Items: For safety reasons, the following cannot be returned or exchanged:
  • Buttplug Tails (intimate accessories)
  • Bodystockings (due to direct skin contact)
  • Erotic Stockings & Garter Stockings (intimate apparel)
  • Any items removed from original packaging or showing signs of use.

Product images on the website are for illustrative purposes; actual colors and details may vary slightly.

3. Order and Payment Terms

Order Processing

• Orders are processed within 1-2 business days after payment confirmation, excluding weekends and holidays.
• We reserve the right to cancel orders suspected of fraud or inaccuracies.

Shipping

• Shipping Methods:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipping.
  • Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipping.
• Shipping Regions: We ship worldwide except to certain Asian countries and remote regions. Delivery times may vary due to location and customs.

Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely; we do not store your payment details.

Returns and Exchanges

• Returns or exchanges must be requested within 15 days of receiving your order.
• Items must be unused, in original condition with tags and packaging attached.
• To initiate a return, email [email protected] with your order details.
• Refunds are issued within 5-14 business days after processing, depending on the payment method. Original shipping fees are refunded only if all items in an order are returned.
• International customers are responsible for return shipping costs and customs fees.

4. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Sofyee Store and protected by international copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.

5. Limitation of Liability

Sofyee Store is not liable for:

• Delays in shipping due to customs, weather, or other unforeseen circumstances.
• Misuse of products or any damages arising from improper use.
• Minor variations in product color or design due to display settings.
• Incidental or consequential damages beyond the product’s purchase price.

In cases of damaged or incorrect items, contact us immediately at [email protected] with photos, and we will provide a prepaid return label and expedited replacement.

6. General Provisions

These terms are governed by the laws of the United States. We may update these terms periodically; changes will be posted on this page with the “Last Updated” date. Continued use of the site constitutes acceptance of the revised terms.

For questions, contact our discreet customer service team at [email protected]. We are committed to ensuring your experience with Sofyee Store is positive and empowering.